contact us
Most common questions are already addressed on our website. Please consider using one of the alternatives below before contacting us directly for product enquiries:

• Our "how does it work?" section (click here to visit) contains lots of useful information, including a list of commonly answered questions and technical information.

• Our website's search facility (click here to visit) provides a convenient way of searching the entirety of our online content.

• If you cannot find an answer to your question, please consider making use of our online discussion board, MiaTalk (click here to visit). Our staff routinely monitor the board and will be glad to assist you there.

Otherwise, if you would prefer to contact us directly, if you have any other queries (including queries about your order), any problems, or if you'd like to give us feedback of any kind - you may use the form below to contact our Customer Service Department. Please fill in all fields.

Your name:
Your e-mail address:
Nature of e-mail:
We respond to all enquiries, so please make sure to mark yours appropriately. Enquiries marked as urgent will not necessarily receive a quicker response if their content is inherently non-urgent.
E-mail text:

Please note: your privacy is very important to us. Unless explicitly requested, NO information that you enter here (including any e-mail addresses) will be transmitted to any 3rd parties.

If you'd rather contact us using your own e-mail software, you may write to:

Finally, while we do not offer telephonic support at this time, you may contact us regarding all other matters on +27 (0)83 459 9491 (South Africa) during regular office hours. We've a small call centre so please leave a message with your details if a consultant is unable to attend to your call: we will get back to you as soon as possible.
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